FAQS

FREQUENTLY ASKED QUESTIONS

How do we get samples?

Orders can be placed directly in the store on our website.

How long is your production time?

The production time of less than 10 laps is about 10-15 days, and the large quantity is confirmed according to the order time.

How much is your advance payment?

A small number of products can be purchased directly in our website mall, and a 50% prepayment is required for a large number of products.

Can you make a new mold in the custom size I need?

Yes, we can customize the products you want for you.

How is your quality control?

We have a professional quality inspection team to check your products. Each product has a barcode, which is equivalent to a monitoring, which records the entire process of product forming.

How do we choose the shipping method?

For a small amount of transportation, we recommend that you choose air transportation, and a large amount of transportation can be shipped by sea. Or we can choose the shipping method according to your preference.

How is your after-sales service?

We will fully compensate for the damage caused by quality problems within two years, and if the damage is caused by human reasons within two years, we will provide you with a 20% discount for repurchase.

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